What comes to mind when you hear the word “warranty?” Perhaps you consider it product insurance, a guarantee of service if something breaks or goes wrong. Perhaps you think of it as a contract between a company and a customer. Perhaps you don’t even consider it.
Is it necessary to have a warranty? When should you consider it when shopping for a new product?
Replacement windows professionals from Renewal by Andersen® of Connecticut have put together a quick guide to help you better understand window warranties.
Why Are Warranties Important?
A warranty is a promise made by a service provider that their product or service will perform to a certain standard. If the items or services do not reach that standard, you have the right to request repairs or a replacement. A warranty is important because it guarantees that if a problem emerges as a result of the service or craftsmanship, the manufacturer, supplier or contractor will fix, replace or correct the problem.
What is standard in a window warranty?
- Frame coverage
If anything breaks or goes wrong with the window’s frame, the warranty will cover the cost of repairing or replacing it.
- Glass Coverage
Except for breakage, the guarantee covers malfunctioning window glass. For example, if the window glass is constantly cloudy and cannot be thoroughly cleaned, the guarantee covers replacement windows. This should cover any extra energy-efficient coatings or films on the glass, but the guarantee must state this.
- Hardware Coverage
The warranty should cover all of the window’s hardware and moving parts, including the locks and balance system that keeps the window from sliding open. If your double-hung window won’t tilt in or out as it should, the cost of repair should be covered by the guarantee.
- Labor and Installation
If this isn’t covered by the guarantee, the company won’t be held liable if the window isn’t installed correctly. This implies that, on top of the installation fees, you could end up paying hundreds of dollars to have the installation rectified if any issues arise. The importance of craftsmanship cannot be overstated.
Renewal by Andersen of Connecticut has a lot of expertise installing windows, so you can count on us to do a great job. Replacement windows come in a variety of types, including double-hung windows, casement windows, sliding windows and more.
Request a free consultation by calling (860) 359-8617 or filling out our contact form. We provide services to residents of Connecticut.
